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ALVIZIA products have been flying off the shelves and we're trying to keep up! Rest assured, we are working around the clock to replenish alvizia.in so you can stock back up on all your ALVIZIA favorites!
In the meantime, you can still find most ALVIZIA products at Amazon, Flipkart, and Netmeds.
If you want to be notified when we're back in stock, please sign up for our newsletter and we will send an email out when we're in-stock again.

You should have received a tracking number in your shipping confirmation email. If you did not receive the email, be sure to check your spam folder. If your tracking number says that it was delivered, we’ve found that, more often than not, the package is either about to be delivered, or it is already in the building or with a neighbour. If you can't locate your order, just contact us at customercare@alvizia.in and we’ll take care of you.

The shipping method for www.alvizia.in orders is 5-day shipping. Allow 1 to 2 days to process your order, especially on orders placed late on Friday or over the weekend. Generally, orders are delivered 3-4 days from the date that they were ordered.
*Order placed during the COVID-19 outbreak may be delayed 1-2 extra days for processing.

We accept domestic credit cards including Visa, MasterCard, and American Express.

We love the products we’ve made, and we think you will too. If, after trying them, you find that you’re unhappy for any reason, just let us know so that we can help you return your products within 15 days of ordering for a full refund. This policy is only applicable for products purchased from us directly at www.alvizia.in. If you purchased from a different retailer please refer to their return/refund policy. .

Sadly, sometimes this happens! Please email us at customercare@alvizia.in with your order number and specify whether you would like a refund or a replacement.

We currently ship to the PAN India. At this time, we don’t ship internationally, but we are expanding internationally.

We try to fill and send your order as quickly as possible, which may limit our ability to add items to your order or prevent a package from shipping. Definitely reach out to us with a specific request, and we’ll do our best to accommodate. You can reach us at customercare@alvizia.in